Your Information Matters to Us
Information shared with Flatworld.ai is used only for legitimate business, operational, support, and communication purposes. We do not sell personal information to third parties.
Our AI-powered and agent-orchestrated systems are designed to operate within governed environments supported by validation controls, auditability, and human oversight where required.
Information We Collect
We may collect the following categories of information:
- Name
- Business email address
- Phone number
- Company name
- Job title or designation
- Country or location
- Inquiry or engagement details
- IP address
- Browser and device information
- Website usage activity
- Session and analytics information
- Job title or designation
- Cookies and tracking identifiers
- Referral source and interaction history
Where applicable, Flatworld.ai may process information associated with:
- AI-assisted interactions
- Workflow coordination activities
- Product walkthroughs and consultations
- Enterprise workflow events
- Support requests and communication records
- Platform usage metadata
How We Use Information
Information may be used to:
- Respond to inquiries and consultation requests
- Schedule demos, discussions, or product walkthroughs
- Support enterprise engagements and customer communication
- Improve website experience and platform performance
- Analyze operational and usage trends
- Support AI-assisted workflow coordination and automation
- Maintain security, governance, and compliance controls
- Deliver relevant updates, newsletters, or business communications
- Meet legal or regulatory obligations
Note: Certain interactions may be processed through AI-assisted systems to support workflow execution, operational routing, analytics, or enterprise support activities. Human review and governance controls may be applied where appropriate.
AI Governance & Human Oversight
Flatworld.ai platforms and workflow systems may incorporate:
- Generative AI
- Agent-orchestrated workflows
- Multi-agent workflow coordination
- AI-assisted decision support
- Automated workflow execution
Note: These systems operate within governed workflow boundaries supported by validation checkpoints, compliance controls, auditability, and human oversight mechanisms designed to maintain operational accountability and execution control.
How We Protect Information
Flatworld.ai applies technical, administrative, and organizational safeguards designed to support secure and governed enterprise AI operations.
Security measures may include:
- Role-based access controls (RBAC)
- Encryption mechanisms
- Access governance
- Monitoring and audit logging
- Secure infrastructure environments
- Network and application security controls
Note: While reasonable safeguards are implemented, no digital system or transmission method can be guaranteed fully secure.
Information Sharing & Disclosure
Information may be shared only where necessary with:
- Authorized affiliates and operational entities
- Cloud hosting and infrastructure providers
- Technology and analytics providers
- Business partners supporting service delivery as deemed fit, and unless agreed otherwise
- Legal, regulatory, or compliance authorities where required
Note: Flatworld.ai does not sell or distribute personal information for third-party marketing purposes without consent.
International Data Transfers
As a global enterprise services and AI solutions organization, Flatworld.ai may process or transfer information across multiple jurisdictions in accordance with applicable legal and regulatory requirements.
Reasonable safeguards may be applied to support lawful and secure international data handling practices.
Data Retention
Information is retained only for as long as necessary to:
- Support business and operational requirements
- Maintain enterprise engagements
- Meet contractual, legal, or regulatory obligations
- Resolve disputes and enforce agreements
- Maintain governance and audit requirements
Note: Retention periods may vary depending on the type of information and applicable compliance obligations.
Your Rights & Choices
Depending on applicable laws and jurisdiction, users may have the right to:
- Request access to personal information
- Request correction or deletion of information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Manage communication preferences
Note: Requests may be submitted using the contact details below.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or data handling practices, please contact:
